Jiban Khuntia is an Assistant Professor of Information Systems and the Ph.D. Program Director in the Business School at the University of Colorado, Denver. He received his Ph.D. from the Robert H. Smith School of Business, University of Maryland. Dr. Khuntia’s research is in the areas of health information technology and service innovation. His work has appeared in journals including Production and Operations Management, Journal of Management Information Systems, Decision Science, Decision Support Systems, Communications of the Association for Information Systems, among others. Earlier, he had a decade of professional and consulting experience in supercomputing, the IT industry, and government organizations.