Jonathan Helm (Ph.D. University of Michigan) is the Grant Thornton Associate Professor of Operations and Decision Technologies at Indiana University’s Kelley School of Business. He has held operations management and supply chain roles at GE Healthcare and Mayo Clinic. His research aims to improve the delivery of healthcare at three levels: the system level, the organizational level, and the individual patient level. Specific interests focus on patient flow, readmissions, and disease monitoring and treatment. He has won the 2018 Pierskalla Award for Best Healthcare Paper at INFORMS, the 2012 INFORMS “Doing Good with Good OR” competition, the 2019 Kelley School of Business Assistant Professor Research Award , and the 2019-2020 Trustee’s Teaching Award among others. Jonathan Helm is the Co-Director for the Kelley School of Business Center for the Business of Life Sciences and has collaborated closely with Mayo Clinic, National University Hospital (Singapore), IU Health, and the MESH Healthcare Coalition in Indianapolis among other leading healthcare organizations and clinicians and his research has been published in top journals including Manufacturing & Service Operations Management, Operations Research, and Production and Operations Management..