Lisa Forman Rosen, MA, is senior medical researcher at the University of Miami-Jackson Memorial Hospital Center for Patient Safety and the University of Miami Miller School of Medicine Department of Anesthesiology, Pain Management and Perioperative Medicine. Ms. Rosen is the author of numerous publications on patient safety, hand hygiene, infection prevention, quality improvement, simulation training, and communication and teamwork. She has worked at the University of Miami for more than thirty years with a career that began in the Department of English as a teacher and innovator developing writing and literature courses for undergraduates.