Priscilla Rodríguez, MBA, is a senior researcher at INCAE Business School focusing on the areas of Operations Management and Healthcare Management. She is currently conducting research on how organizational innovations and new models of care can impact the operational outcomes of public hospitals experiencing long waiting lines and high operational costs. She has experience working in the energy industry, particularly in the renewable energy sector. She earned a bachelor’s degree in mechanical engineering from the University of Costa Rica in 2014 and an M.B.A. from INCAE Business School, magna cum laude, in 2019.