HMPI October 2022: Volume 7, Issue 3 Archives

New Research: Price Transparency

Ignorance is Not Bliss: Discordant Beliefs and Preferences for Prices Among Healthcare Consumers in the United States

Austin J. Triana, Lauren A. Hatcher, Stefan Koester, Dawn Iacobucci, Vanderbilt University: Arthur B. Laffer, The Laffer Center; R. Larry Van Horn, Vanderbilt University

A new study reveals a discrepancy between consumer beliefs and preferences regarding U.S. healthcare prices: most Americans strongly prefer less expensive healthcare options but, due to limited awareness and motivation, do not see the value in shopping for care.

The U.S. health sector appears to continue to move toward double-digit increases in commercial health insurance premiums. Healthcare is contributing to core inflation but may be resistant to the Federal Reserve’s inflation-taming efforts. While inputs costs are partially responsible for driving up the cost of care, other factors are related to a business strategy of consolidation and market power. This issue addresses some of these factors and their implications for consumers, providers, and care delivery. Read more.

Regi’s “Innovating in Health Care” Cases

“Regi”, aka Regina E. Herzlinger, is the Nancy McPherson Professor of Business Administration at Harvard Business School and author of bestselling trade books on healthcare. “Regi’s ‘Innovating in Healthcare’ Cases”, a regular HMPI feature, highlights teaching materials focused on healthcare innovation. Our case in this issue focuses on “ACCESS Health India and the Ayushman Bharat Digital Mission.” Read more

Also In this Issue

New Research: Quality Improvement

Improving Patient Satisfaction by Monitoring Hospital Service Quality

Steven Ullmann and Joseph Johnson, University of Miami; Shaan Khosla, New York University; Jessica Griff and Sedona Webb, University of Miami

Quality can only improve if hospitals actively monitor and measure underlying operational drivers, including through social media.

Perspectives: Digital Innovation

Improving Healthcare Productivity by Using Technology Strategically

David Scheinker, Stanford University, and Roger E. Bohn, Stanford University and University of California San Diego

Software-driven innovation should focus on both its integration with electronic medical records and workflow improvements benefitting providers.

New Research: Digital Technology

Telehealth’s Role in Preserving Access for Medicare Beneficiaries During and After the Public Health Emergency

Devin Stone, Jennifer Ohn, Luis Arzaluz, and Mara McDermott, McDermott+Consulting

Telehealth offers a potential pathway to improved and equitable access to care and could help mitigate the healthcare workforce shortage.

Perspectives: Digital Technology

Telehealth Pay Parity: The Current Debate and Insights from Business Research

Özden Engin Çakıcı, American University, and Alex F. Mills, Baruch College

Reimbursement models, access, and quality care are, and will likely continue to be, at the heart of telehealth policy and operational impact discussions.

New Research: Population Health

Impact of State Incentives on COVID-19 Vaccination Uptake in the U.S.

Ahmed Sabit, Johns Hopkins University, Sibbir Ahmad, Michigan State University, and Redwan Bin Abdul Baten, University of North Carolina at Charlotte

Have cash, lotteries, and non-financial incentives shaped people’s willingness to become vaccinated, and how does that vary by state?

Perspectives: Innovation in Healthcare

Rethinking the Rural Hospital: A Rural Health Alliance

Stephanie Dodgen, Joseph Spear, and Cholan Wijekumar, Baylor University, Hankamer School of Business

East Oklahoma Allied Health is designed to improve health, quality, and access in Native American communities while respecting cultural values.

Perspectives: The Healthcare Workforce

The Nursing Workforce Shortage – What’s the Solution?

Ernest Grant, American Nurses Association

Employers need to innovate existing systems and increase opportunity, education and compensation models – with input from nurses.

COVID-19 Lessons

The Pandemic as a Stimulus for Innovation in Pediatric Cancer Care

Kerstin Lynam, The Pablove Foundation; Howard Smith, University of Washington; Sarah Wolff, University of Nevada; Neill Piland, Idaho State University

A virtual arts program for pediatric cancer patients expanded nationally and saw its participation rate increase.